Help

How to make purchases in our store

You can browse within our site by choosing the section from the navigation menu.

To view the details of a product, simply click on the photo. You will enter the product sheet. Here you can find all the information necessary for the purchase.

Product details
The product sheet is the area where you can find all the features of the products.

Through the page of the product sheet you can save the product in the Wish List (to make purchases later) or add it in the Shopping Cart to buy it.

To make a purchase you must add it to the Shopping Cart.

When you access the cart page you can choose the shipping and payment methods. Through this page you can also change the quantities of products ordered.

If the data is correct, confirm to proceed with the order.

To complete the order, it is necessary to enter the destination address.

If you are already registered and therefore you have an account you can enter the access codes and recall the previously saved addresses.

By clicking Continue you will be directed to the Data Confirmation page where you will need to verify that the data entered and the products purchased are correct.

By clicking on Complete the order you will be directed to the Payment page.

Your purchase is concluded when you arrive at the thank you page and are given a Order number.

You will receive an order confirmation email within a few minutes.

We remind you that the reimbursement of a product can only be made if the return procedure is carried out correctly and only if the product does not meet the conditions in the product sheet.

We also remind you that:

We are currently unable to offer product replacements
You can send your return only from the country where you placed the order

When our warehouse has received your return and verified that all the conditions have been met, it will send you an e-mail confirmation of acceptance of the return with the reimbursement methods.

To receive assistance and help with orders, payments and shipments, you can contact the Customer Service which is active from Monday to Friday by sending an e-mail to informazioni@vanity-shop.com

Delivery time

Delivery times may vary between 1 or 2 weeks depending on product availability.